This shipping policy applies to all orders placed and shipped within www.roostcove.shop, aiming to ensure users clearly understand the shipping process and related rules.
- Shipping Area
Currently, we only support shipping to addresses within the United States. Shipping to other countries or regions is not yet supported. Please confirm that your delivery address is within our delivery area before placing your order.
- Order Processing Time
All orders will be processed on the same day after payment is completed. Order processing includes order confirmation, product sorting, and packing preparation. Processing time may be slightly delayed during holidays or periods of high order volume, but we will strive to maintain efficient processing.
- Shipping and Delivery Time
After order shipment, the estimated delivery time is within 2 business days. Delivery time may vary due to logistics companies, weather conditions, or force majeure events, but we will do our best to ensure timely delivery.
- Tracking
After your order is shipped, you can track its delivery status in real time to monitor the progress of your package.
- Handling Delivery Issues
In case of delivery delays, incorrect addresses, or package abnormalities, users can contact us promptly for assistance. We will help investigate and resolve the issues.
Due to ongoing losses, the merchant has decided to clear out inventory at a loss. Currently, we will prioritize order processing efficiency and delivery experience, striving to ensure every order is delivered successfully.
- Contact Information
For any shipping-related questions, please contact:
service@www.roostcove.shop